Terms and Conditions

Your Gateway to Exquisite Living: Understanding Yanna Apartments Terms and Conditions.

Payment

Upon confirming a reservation at Yanna Apartments, your designated payment method will be charged for the specified amount. By completing the reservation, you authorize Yanna Apartments to process the payment using the provided payment details. Please ensure that the provided payment information is accurate and up-to-date to avoid any issues with the reservation process. The payment confirmation will serve as proof of your reservation.

  1. Cancellation Window: Cancellations made before the scheduled check-in date are eligible for a full refund.

  2. Modification Requests:

    • Reservation modifications, including changes to dates or room types, are subject to availability.
    • Modifications may affect the total cost of the reservation, and any additional charges will be communicated before confirmation.

  3. No-Show Policy:

    • Guests who do not arrive on the scheduled check-in date without prior notice will be considered a “No-Show.”
    • No-Show reservations will be charged the total cost of the booking.

  4. Refund Processing:

    • Refunds, if applicable, will be processed after the cancellation request is approved.
    • Refunds will be issued using the original payment method. It may take additional time for the refund to reflect in your account, depending on your bank or credit card provider.

While our listed prices cover the base rate for your stay, please be aware that additional fees, such as taxes or service charges, may apply. All additional charges will be clearly communicated during the booking process, allowing you to have a comprehensive understanding of the total cost associated with your reservation.

Reservation

Guests who do not arrive on the scheduled check-in date without prior notice will be considered a “No-Show.” No-Show reservations will be charged the total cost of the booking. Cancellation policies vary depending on the type of reservation and are outlined in the terms and conditions. Guests are encouraged to review these policies carefully to avoid any unexpected charges.

Should you need to modify your reservation, such as changing dates or room type, please contact our team in advance. Modifications are subject to availability and may affect the total cost of your stay. It is important to understand and adhere to our modification policy as outlined in the terms and conditions.

Guests are kindly requested to adhere to our check-in and check-out times. Requests for early check-in or late check-out are subject to availability and may incur additional charges.

Once a reservation is made at Yanna Apartments, an acknowledgment email will be sent to the provided address. The confirmation email serves as proof of your reservation and includes essential details such as check-in/out dates, room type, and the total cost. It is recommended to review this information carefully and contact our support team immediately if any discrepancies are identified.

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